How to request deletion
Email info@ingenicrop.ai from the address associated with your account using the subject “Delete Ingenicrop account.”
- Include your full name and the email or phone number associated with the account.
- State the agribusiness or program you belong to, if applicable.
- Our team will verify your identity before processing the request.
Data that will be deleted
We will delete or anonymize personal information directly linked to your account, credentials, preferences, and personal records, except where retention is required for legal, security, fraud prevention, or contractual compliance purposes.
Data managed by an agribusiness
If your account is part of an agribusiness, certain production or institutional records may belong to that agribusiness and may be retained after being disconnected from your identity. We will coordinate with its administrator when appropriate.
Timing and confirmation
We will acknowledge your request and respond within a reasonable period. Once completed, you will receive an email confirmation. Deletion may be irreversible, and you will lose access to Ingenicrop Campo and Studio.
Need help
Email info@ingenicrop.ai or call +502 4215 2350 / +502 4089 3082.